Several quality tools in quality management

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Reference no: EM132219549

There are several quality tools in quality management. How would one of the tools (survey) be useful in an organization like Burger King where quality issues are addressed and recommendations for improvement occur?

1) What data would be necessary?

2) What kind of results and insights would surveys generate?

3) How would it fit in with other tools...mistake proofing, critical incident, and the five whys and five how’s?

4) how can surveys be used in this organization or any fast food organization.

Reference no: EM132219549

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