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1. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and _______________?
a) homogeneity
b) heterogeneity
c) intractability
d) invisibility
2. The Servuction model recognizes that operations can process customers through their infrastructure or through their ___________?
a) performance
b) procedures
c) staff
d) systems
3. The extent to which a product or service may be customized is called _____________?
a) variability
b) validity
c) variety
d) variation
4. The size of the product range or number of services offered is called _____________?
Description of Cost leadership strategy - If a firm is following the cost leadership strategy, and overhead accounts are complex, then the?
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Provide a scenario that demonstrated a situation involving online defamation. What laws apply and what issues will arise in this context? How would this be classified as a cybertort and what is that by definition? How are tort theories being applied ..
Marketing Position Statement: Based on the find outings in Week Two, write a marketing position statement consistent with the expectations, motivations, values, attitudes and belief systems of the consumers for each of the two markets you selected..
Explain Data flow diagrams can be hard to develop and understand. In simple system design, data flow diagrams and process models may not be necessary
demographic changes that will impact human resourcesyour response should be at least 200 words in length. any
Prepare Business Plan of IT Industries
Explain the difference between Canada and the US
Nicholas received a loan of $24,000 from the bank at 6.00% compounded monthly. If he had to repay $350 at the end of every month, what wil be the principal balance at the end of 2 years?
Creating regulations to implement the law.
Show what suggestions can you offer that may reduce the rate of cost increases
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