Services differ from manufacturing

Assignment Help Operation Management

Reference no: EM132168184

1. Services differ from manufacturing for all of the following reasons EXCEPT: a. Heterogeneity b. Time-perishable capacity c. Simultaneous consumption and production d. Ability to limit discretionary action of personnel e. Customer provides significant inputs into the process

2. The sum of the times required to complete the work for each task is referred to as the: a. run time. b. cycle time. c. setup time. d. processing time. e. throughput time. e is not the right answer.

3. The substitution of customer labor for service provider labor is a characteristic of which of the following approaches to service system design? a. Production line approach b. Customer contact approach c. Customer as co-producer approach d. Information empowerment approach e. None of the above A is not the right answer.

Reference no: EM132168184

Questions Cloud

Roles does renowait goodhouses perform : George buys the house and Chris is paid for his services. Which of the following roles does ReNowait Goodhouses perform?

Researchers hoping to track 30 of these children : Researchers hoping to track 30 of these children for several years test 742 newborns for the presence of this gene.

How important is communication in organizations : How important is communication in organizations?

Probability of receiving false positive : A healthcare company develops a test for a disease and finds that the probability of receiving false positive is 0.04.

Services differ from manufacturing : Services differ from manufacturing for all of the following reasons EXCEPT:

Process showed the sample variance of diameters : A random sample of 21 roller bearings from the old manufacturing process showed the sample variance of diameters to be s2 = 0.22.

Segmentation and targeting of markets significantly : The segmentation and targeting of markets significantly influences all of the following in organizations except:

What is implied interest rate for postponing the bike path : Under pressure to "complete" a road project, the bike path that goes with it is being postponed. Doing it now would cost $35,800.

Confidence interval for the population variance : Let x represent the number of mountain climbers killed each year. The long-term variance of x is approximately s2 = 136.2. Suppose that for the past 12 years

User Account

All Pages