Service situation situations promote effective listening

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Reference no: EM131028949

Assume you are doing a classroom presentation on customer - focused listening. Reread your responses to part one. What are some service attitudes and practices that remote the sincere desire to pay attention to what customers say? Which service situation situations promote effective listening? Compile your responses. Write a two page paper answering these questions.

Paper should be a total of three pages in APA style. Cite all web - sites you researched

Reference no: EM131028949

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