Service profit chain for real-world organization

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Reference no: EM133620286

Question

As a team analyze the Service Profit Chain for a real-world organization. Choose a Case Study (Baldrige Application Summary) from the approved list posted by your professor in the News Forum. Three Enterprise Integration Project (EIP) Framework categories including: 1. Customers and Products 2. Operations and Production 3. Workforce Support your analysis with credible management and research references.

Reference no: EM133620286

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