Service processes that involve considerable customer contact

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Reference no: EM131027393

What processes at manufacturing firms are really service processes that involve considerable customer contact? Can customer contact be high, even if the process only has internal customers?

Reference no: EM131027393

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Service processes that involve considerable customer contact : What processes at manufacturing firms are really service processes that involve considerable customer contact? Can customer contact be high, even if the process only has internal customers?

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