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Service Fairness for CRM:
Pazzanese, Christina. 2007. To get a train-delay refund, you must click the link. Boston Globe. Boston, Mass.: Oct 21.
The dollar volume involved is not great, but customers remain frustrated and angry. Analyze the reason for the customers? frustration. Refer to the background articles and any other sources (but not wikipedia ? too many inaccuracies). What might cause the problem? Most important: Why do you think so
Double space or single space with double-space between paragraphs. Use business writing: short paragraphs, active voice, and bullets
Do not use long quotes to make your point and do not include long summaries from the case or background sources. Focus on insights and analysis.
To develop marketing information, marketers can obtain the needed information from internal data, marketing intelligence, also marketing research.
Write a bad news MEMO to employees explaining that all employees will have to take 6 unpaid furlough days this year.
Explain Management Information System usage in Supply Chain Management
Find and explain the author's ideas. Include specific passages that support the description of the author's point of view.
Imagine that you have recently been promoted to a midlevel management position, and your upper-level manager has revealed that your team will be restructured.
Select and research three to five organizational behavior main concepts that, uniquely practiced, make your chosen organization either successful, unsuccessful, or a combination of both.
Explain What is the SSE? How is this related to the SST and the SSR and Explain how a plot of the residuals can be used in developing a regression model.
Explain Lena borrows from Mac and Nicol using the same collateral for both loans. Only Nicol has a perfected security interest
What is the influence of trust element in contributing factors to the change effort? Support your response with references and what is the influence of the competence element as a contributing factor to the change effort?
How do you see the powerful little computers impacting how managers and consultants do business?
How does strategic analysis at the corporate level differ from strategic analysis at the business unit level? How are they related?
Assume that capacity and sales can be doubled to 4,800 units. Again, compute the new net income if facilities costing 500,000DM are added at 5-year life.
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