Separate organizational hierarchies

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“friction occurs whenever information or other exchange items must pass through separate organizational hierarchies (e.g. for management approval) or cross-functional specialities (e.g. from engineering to procurement), or involve market-based contracting mechanisms (e.g. legal documents)” (Morris and Pinto, 2007: p. 252). what risks may be associated with “Friction” in using computer-based tools to manage the procurement and how we will be able to cope with them?

Any experience or thoughts from others?

Reference no: EM132285178

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