Sensitive devices from drops-spills and common accidents

Assignment Help Operation Management

Reference no: EM132223620

Message Strategies: Refusing Claims and Requests for Adjustment. Your company markets a line of rugged smartphone cases designed to protect the sensitive devices from drops, spills, and other common accidents. Your guarantee states that you will reimburse customers for the cost of a new phone if the case fails to protect it from any of the following: (a) a drop of no more than 6 feet onto any surface; (b) spills of any beverage or common household chemical; (c) being crushed by any object of up to 100 pounds; or (d) being chewed on by dogs, cats, or other common household pets.

Jack Simmons, a rancher from Wyoming, emailed your customer support staff, requesting a reimbursement after he dropped his iPhone in his hog barn and a 900-pound boar crushed it in a single bite.

Your task: Write an email response to the customer, denying his request for a new phone.

Reference no: EM132223620

Questions Cloud

Compute the marginal utilities of coffee and of sugar : Compute the marginal utilities of coffee and of sugar, as well as the marginal rate of substitution of coffee for sugar at this point.

Describe the positive effects of that change in policy : What one thing from the article would you like to see incorporated at your employer and how would you describe the positive effects of that change in policy?

Discuss the elements in adaptive technique : Discuss the elements in adaptive technique? What are two examples of demographic questions?

Difference between general training and specific training : Discuss the difference between general training and specific training.

Sensitive devices from drops-spills and common accidents : Your company markets a line of rugged smartphone cases designed to protect the sensitive devices from drops, spills, and other common accidents.

Annual employee charitable contributions campaign : Message Strategies: Requests for Action. ?At IBM, you’re one of the coordinators for the annual Employee Charitable Contributions Campaign.

European union and north american free trade agreement : Describe the arguments for and against international market integration such as the European Union (EU) and the North American Free Trade Agreement (NAFTA).

Message strategies-goodwill messages : Message Strategies: Goodwill Messages. As the largest employer in Loganville, your construction company provides jobs, purchasing activity,

Estimated learning coefficients for labor and materials : What are the estimated learning coefficients for labor and materials? How many labor hours will be required to produce the 200th drone?

User Account

All Pages