Sense of competition within staff

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As someone that has worked in sales and made commission, I totally agree with this. As the book says, an employee can develop the "do only what you get paid for syndrome". I know that when I worked in sales, I found it difficult to want to help customers that weren't "mine" because I knew I wouldn't reap any of the benefit from the work I was putting in. It also creates a sense of competition within staff, and unwillingness to work together. I can also see where employees may be more likely to go into unnecessary overtime when using pay for incentive.

Reference no: EM133106544

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