Reference no: EM133275747

1. ________ and ________ programs are key to giving employees the necessary knowledge and skills to use new workplace technology effectively.

A) Pay-for-knowledge; skill-based pay

B) Performance bonus; increment

C) Monetary reward; non monetary reward

D) Discretionary benefits; discretionary benefits

2. Merit pay programs provide ________ increases to base pay.

A) Permanent

B) Minimum pay

C) Flexible

D) Variation

3. Below are the possibilities that company are moving from seniority base pay to performance base pay, EXCEPT.

A) employee feels that increment is an entitlement

B) Seniority based pay reward employees on objective matter

C) cost of compensation is increasing.

D) employees becoming passive and are not looking forward to increase their knowledge and skills.

4. Effective incentive pay systems are based on three assumptions as below, EXCEPT:

A) individual employees and work teams differ in how much they contribute to the company, both in what they do as well as in how well they do it.

B) the company's overall performance depends to a large degree on the performance of individuals and groups within the company.

C) to attract, retain and motivate high performers and to be fair to all employees, a company needs to reward employees on the basis of their relative performance.

D) the company performance is depends on market situations.

5. Norhamira has been working as programmer at TM Berhad for the last 10 years. As to rewards her long services, the company grant her the right to purchase company stocks at a discount rate. This is an example of what types of incentive plans?

A) Profit sharing plans.

B) Employee stock option plans.

C) Individual incentive plans.

D) Management incentive plans.

6. Hanifah is the human resource manager at Talent Management University. She was asked by her superior to write job descriptions of a lecturer. Who are the possible persons that can give input into writing the job descriptions?

A) Lecturers only

B) Lecturers and the dean

C) The dean and the university's students

D) The dean only

Question 7-9 will be based on the information below.

Amri is a tutor at Management and Technology University, he receives a salary of RM1890. His working hour is 9.00 am - 6.00 am, his rest day is on Saturday and Sunday.

7. Calculate his overtime if, he work from 6pm - 9pm on Monday

A) RM 27.26

B) RM 32.50

C) RM 72.69

D) RM 218.07

8. Calculate his overtime if He was asked to work on Saturday from 9 am - 6 pm

A) RM 63

B) RM 72.69

C) RM 218.07

D) RM 50

9. Calculate his overtime if He worked on national day, from 9 am - 1pm

A) RM 218.07

B) RM 72.69

C) RM 145.38

D) RM 215.60

10. Razif who works in the maintenance unit of a hotel is required by his employer to work from 6.00am until 10.00am, have a break until 5.00pm and continue working from 5.00pm until 9.00pm. This type of working arrangement is known as:

A) double-day shift.

B) three shift work.

C) the rotating shift.

D) the split shift.

11. James, who is a clerical employee of a university, has been trained to perform several kinds of record-keeping tasks. He maintains employee attendance records, schedules salespeople's work shifts, and monitors the use of office supplies for reordering. Which type of knowledge is necessary to perform all three of these tasks?

A) work-team

B) horizontal

C) horizontal

D) depth

12. Which individual incentive plans require the achievement of multiple, complex objectives without compromising the quality and quantity of output?

A) piecework

B) referral

C) management incentive

D) behavior encouragement