Selling mobile phones and cell phone plans

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Reference no: EM133777963

Question

You have a new telecommunications client, Connect Communications, who specializes in selling mobile phones and cell phone plans across the United States. They want you to measure the performance of their retail sales staff so they can identify employees for promotion. In your next meeting, they ask "Can't we simplify everything by promoting people with highest sales numbers in the past year?" Use the space below to briefly evaluate the potential criterion contamination and criteria deficiency of using sales numbers as a performance measure.

Reference no: EM133777963

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