Reference no: EM132298102
1. Which of the following is not a qualitative method for data collection?
experiments
focus groups
depth interviews
ethnographic research
observation research
2. Which of the following techniques focuses on listening to customers rather than asking them questions?
blog mining
bee swarming
data visualization
heat mapping
3. For each of the systems define a functional unit, 2 reference flows with units and identify 1 product alternative.
An office chair
Office lighting (the lightbulbs etc.)
A re-usable drink container
A computer/laptop
Transportation to workplace
4. Mr. Schuman says that Herman Miller works closely with the? ________, which is the main federal agency that enforces? work-related health and safety legislation.
National Institute of Standards and Technology
Department of Health and Human Services
Risk Management Agency
Occupational Safety and Health Administration
Consumer Product Safety Commission
6. By pointing to external causes of their own failures, and internal causes of their successes, people generate a more positive self-concept.
TRUE OR FALSE
7. Task force teams’ members are usually drawn from a single department to solve a specific problem.
TRUE OR FALSE
8. Self-awareness makes one more self-absorbed, thereby reducing his or her perceptual biases.
TRUE OR FALSE
9. Cho is a valued team member because she is good at reframing problems so everyone can better understand them. This shows that Cho is creative.
TRUE OR FALSE