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Secured a new contract with an international hotel chain

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James is a salesperson for a large seafood provider. James uses a combination of telesales, digital networking and face to face networking events to secure new customers. James has recently secured a new contract with an international hotel chain which has boosted his net sales by close to 10%. James is keen to add to his client base whilst retaining old customers also. Using the above scenario, suggest two KPl's that could be implemented to monitor James's performance. Explain the reasons for your answer.

Reference no: EM133244242

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