Secure information on customer or stakeholder expectations

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Reference no: EM132232497

1. When attempting to secure information on customer or stakeholder expectations, there are a number of ways of getting information. Besides the focus group, name and describe the technique or method as well as the positive and/or negative aspects of the method named

2. There are many ways to secure information from the customers. One of these is a focus group. Research a focus group and explain how the process works? What are the advantages and disadvantages of this process?

3. In the private sector, there are frequently many competitors, but the public sector has few actual competitors. In assessing its competitive advantage, What does a competitive advantage mean in the public sector? Does this mean it has a good position and thus a good competitive advantage? Support your position.

Reference no: EM132232497

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