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Salesperson in an electronics store

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Reference no: EM133102849

Prompt:

Imagine you are a salesperson in an electronics store. A customer has just told you they need a new computer. You have a dozens of options you can show the customer, but you don't want to waste their time. To show them the choices that best fit their needs, you need to determine their motive for buying a new one.

  1. What are three questions you can ask the customer to help determine their buying motive?
  2. Put yourself in the customer's shoes. How could you answer those three questions?
  3. Based on the answers to the questions, what motive does the customer have for buying the computer? Explain your answer.

Reference no: EM133102849

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