Sales representatives concerning relevant technical systems

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Reference no: EM132266432

1. ____________________ refers to information provided to professional sales representatives concerning the relevant technical systems, business processes, and company policies in the customer’s organization.

CRM System

Operational Counseling

Political Counseling

Sales Positioning

2. ______________ occurs when a buyer either stalls or declines to purchase a product/service because the status quo of the buyer’s needs appears sufficient.

Sales Objection

Price Objection

Need Objection

Product Objection

All of the above quality

3. ____________________ occurs when a buyer either stalls or declines to purchase a product due to the product’s physical attributes or the negative emotions it may invoke.

Need Objection

Sales Objection

Price Objection

Time Objection

None of the above

4. According to the textbook ____________ of sales professionals give up after one “no”.

25%

50%

44%

35%

5. True or False: Price Objection occurs when a Professional Sales Representative either stalls or declines to sell a product/service due to the products varying cost.

True

False

Reference no: EM132266432

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