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Sales and customer relationship management

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Reference no: EM132622329

Select from the following list four (4) topics and discuss. Use only 50-words max per topic to discuss and present your answer. The discussion questions this week are from Chapter 2 (Jamsa, 2013).

Chapter 2 topics:

Define and describe SaaS.

Discuss a SaaS provider for each of the following: -Sales and customer relationship management

Accounting

Income tax filing

Web-Based Meetings

Human Resources

Payroll Processing

Backup Automation

Office Document Creation

Social Networking

Define and describe mashups.

List the advantages and disadvantages of SaaS solutions.

Describe the role of OpenSaaS.

Compare and contrast a web service and a SaaS solution.

Define and describe SOA.

Reference no: EM132622329

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