Roles and responsibilities pertaining to qms

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a. Organizations have long been focusing on improving their operations so that they can continue enjoying at least the average economic return. Among the initiatives to improve their operations is through quality management approach. The early proponents of quality management have outline the principles of quality management that must be adhered to by the organizations. Propose the principles and quality management and support your answers with relevant examples.

b. Quality Management Systems (QMS) have outlined 10 clauses that must be followed by all ISO management system standards. One of the important aspects of QMS is leadership. ISO 9001:2015 Clause 5.1.1 states that, "Top management shall demonstrate leadership and commitment with respect to the quality management system". Explain the clause and suggest what should be done by the top management in effectively executing their roles and responsibilities pertaining to QMS. Support your answers with relevant examples.

Reference no: EM132607060

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