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Reference no: EM133508445

Stationaries and Office Supplies Inc (SAOS) is faced with the following situation:

Its client numbers have increased from 5 to 18

The number of items it used to supply has increased from 178 to 316;

Clients are complaining of delays in receiving the supplies;

Clients have complained of over-invoicing on certain days;

The auditors have pointed out non-invoicing on certain days

The manager is complaining of stress due to excessive workload;

The staff are complaining of irritative and rude behaviour by the manager recently.

The company CEO has hired your team to suggest a solution to the problem.

- What will be your suggestion?

- How do you think it will help the company?

- How will your recommendation impact current resources, including the roles and responsibilities of human resources?

Reference no: EM133508445

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