Role technology plays in successful revenue cycle management

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Cure All Hospital has received a number of payer denials for services billed with incorrect CPT codes and revenue codes. After investigating, Jane discovered that several departments were submitting their charges using electronic source systems or paper charge tickets that had not been updated to match the billing system’s charge master.

Discuss what Jane should do to correct this problem and measures that should be put in place to ensure that the CDM is correct and that electronic source systems and paper charge tickets are updated.  

In addition to the above real world case, answer the questions below.

1. Identify the phases of the revenue management life cycle and the activities included in each phase.   

2. Discuss the interrelationships that exist among the revenue cycle activities in the different phases, and the impact they can have for the organization’s financial health.

3. Identify tools and techniques used to improve healthcare finance and discuss the role technology plays in successful revenue cycle management.

Reference no: EM132241690

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