Role of marketing and customer relationship management

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Reference no: EM131944023

Question: Write 75-150 words. Make sure it is written in your own words.

• "What is marketing"? Think back to your impressions before you started this class versus how you would answer now that you are being introduced to the marketing world.

• Is marketing all about sales and profits, or is it about advertising or public relations, or is it about something else?

• Share your point of view about the meaning and role of marketing and customer relationship management.

• To explain, try to think of examples of companies you have relationships with -- dry cleaners, a candy bar company, insurance company, or restaurant chain? Why do you keep going back (or why not)?

Reference no: EM131944023

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