Reference no: EM133075813
LGH602 Leadership for Global Hospitality - Torrens University Australia
Hotel could be from Marriott or Accor or IHG groups.
Assessment - Case Study Report
Learning Outcome 1: Provide a comprehensive explanation of the role of leadership in the context of the global hotel sector.
Learning Outcome 2: Investigate and critically reflect on the emerging contemporary drivers in effective leadership, including adaptive leadership, ethics, sustainability, diversity, cultural and emotional intelligence in relation to students' leadership.
Task Summary
Develop a case study on the leadership demonstrated by a hospitality organisation in relation to one (1) of the following 4 global hospitality leadership situations:
1. Ethics (for example, commissions to online travel agents, overbooking, etc.)
2. Sustainability
3. Employee relations (for example, salary, benefits, working environment, expatriate workers, etc.)
4. Cultural diversity
You should first identify one of the four areas for discussion that are listed and then choose a hotel leader/brand or hospitality organisation which is focussing on that issue.
You can use your personal experiences of working in hotels or other hospitality sectors, or you can research a hotel leader/brand or other hospitality organisation online.
Your case study report should consider the following points, using this suggested format:
Table of Contents
Introduction - outlining what the topic of the report is and then briefly discuss what the reader will learn from reading the report. It usually does not include any referencing.
1. Context for the Case Study
Explain the area of discussion you have chosen (ethics, sustainability, employee relations, cultural diversity) - why is this an important area for global hospitality?
Identify and briefly discuss the hotel leader/brand or other hospitality organisation that has been a leader in this area.
Why are they a leader in this area - what specific initiatives have been developed and implemented in relation to the situation?
How have they been publicly recognised in relation to this situation? (For example, have they won awards, peer praise, industry recognition etc?)
2. Leadership Case Study
What leadership behaviours, attitudes and styles have been used/applied throughout the implementation of these initiatives? Did they demonstrate any adaptive or situational leadership in relation to this situation?
How were these initiatives shared and communicated?
Are there any ethical issues associated with implementation?
3. Critical Evaluation
A Critical evaluation of the leadership behaviours, attitudes and styles used - was this leadership effective? How would you evaluate the leader's overall response?
Conclusion - summarising the key points that you made in the body of your report, including the main theory applied. Do not include new information or any references in a Conclusion. It is simply a summary of previous information.
Reference list - minimum of 6 academic and/or industry-related sources with separate listing for visuals/images.
Task Instructions
• Write in the context of the global hospitality industry.
• Make sure that you understand the topic and focus on the topic - do not drift into irrelevant or unnecessary content. If you do not understand the topic, ask your Learning Facilitator.
• The submission will be assessed according to the quality and depth of thought, relevance and how effectively you have applied the subject material and theories to the case study, rather than testing how much you can remember and how theoretically correct it is. Refer to the marking criteria (see rubrics and the end of this document) before submitting and conduct a self-evaluation.
• Stay within the maximum word count of 1,500 words +/- 10% (excluding the Table of Contents, Reference List and Appendices).
Layout and Presentation
Layout and Presentation of your document is as important as your content. Your assessment is designed to demonstrate your understanding of a certain topic, so it is important to ensure that the layout does not compromise this. The report should be in a form and format that would be acceptable in the business context.
The format is a report not an essay - and this forms part of your grading. Therefore, students are discouraged from writing lengthy verbose sentences displayed in long chunky paragraphs. Rather, students are to make use of the recommended table of contents as well as visuals/images, additional sub-headings, tables, bullet points - aspects which will improve the readability and reduce the wordiness of the submission (Students will be penalised for submitting an essay format).
Referencing
It is essential that you use appropriate APA 7th edition style.
Attachment:- Leadership for Global Hospitality.rar