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Sterile Processing technicians must be fluent in the role of communication and customer service. Everyday you come into work you will be faced with customers and team members who work hand in hand with you in Sterile Processing. Having great communication skills is an art, from interviewing to dealing with customer complaints. This chapter will help you ensure you know what skills it takes to improve on your communication techniques; thinking of this, answer the following scenario: You are in charge for the day in the Sterile Processing department and have been assigned a student at externship who has just started that week. As you explain to the student what you will be doing today in decontamination you notice he/she has a puzzled look in their face. You are going over processing a flexible endoscope and all the steps have probably confused them. Using the key term "Feedback," what can you do to make sure the student knows what to do in order to not make a mistake in reprocessing?
Research and find a template for documenting your System Requirements Document (SRD).
What force acts to hold the asteriod in orbit around the Sun? What direction does this force act?
1. What is the role of government in air transportation from an economic and safety standpoints? 2. Discuss at least two current issues facing the air industry and how each im¬pacts the industry, its customers and employees.
You are the manager of the HIM Department and one of your performance evaluation requirements is for you to have a monthly staff meeting.
You will research the population and geographic composition in the (Kansas Community) you have been focusing on in previous assignments
health care organizations that participate in all of the health care plans are reimbursed according to the policy or
What will you include in your plan? Include some specific examples of what you might measure. How will you get buy-in from your individual organizations
Compare and contrast the structural characteristics of Jupiter, Saturn, Uranus, and Neptune under the following headings: Size/Diameter, Mass, Density, Surface and Interior structure.
Take any can of vegetables from your pantry and report the levels of protein, carbohydrates, and fats for a one-serving size.
Specify two (2) concepts learned from this course that you think would be the most important for the success of a physician practice.
Prevention in epidemiology includes a wide range of activities known as interventions that are aimed at reducing risks or threats to health.
You have audited a vendor and have found deficiencies that need to be addressed.
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