Reference no: EM1310155
Q. Please assist with the following assignment as it is a continuation. Also, please advise if you have any other parts to this project.
You provided your recommendations (see link above) based on information from the needs analysis that Fred Knott, the training consultant, performed at BINZ, Inc. Now it is time to revisit those training issues as you begin to develop a training session for EITHER the sales OR customer service department.
Based on your recommendations for training from your last assignment, design a training plan for BINZ, Inc. Make sure to address overall training design as well as a preliminary lesson plan.
Do not focus on specific training activities for this project, but do address:
• Goals & learning objectives
• Target audience(s) also number of participants
• Length of training
• Prerequisites (including any materials to be distributed before training)
• Location also facility arrangements