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Review problem regarding market wages

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Question: Your call center facility in India is understaffed by nearly 40%. The current staff is overworked and forced to work 12-hour days with only four days off per month. You have not been able to recruit employees. One reason for this problem is the below-market wages paid, so you are losing talented applicants to a competitor. What would you do to correct this problem?

Reference no: EM132338836

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