Review post transaction elements of customer service

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Question: 1. International traders will encounter a variety of risks when shipping goods to, and buying from overseas markets. Analyse the key risks that are likely to be encountered and assess how they can be overcome.

2. Effective customer service contains various pre- and post-transaction elements. Review the pre- and post transaction elements of customer service.

3. A logistics manager will need to manage different categories of costs. Explain the main categories of costs that will have to be managed.

4. Various approaches have been developed to assess how a supply chain is performing. Evaluate the approaches that have been developed.

5. Information flow and material flow are directly connected in the logistics management process. Analyse the relationship between these TWO flows.

6. Review the approach that should be taken when carrying out a time-based mapping process.

7. Lean thinking has identified a number of categories of waste. Analyse EACH of these.

8. Just-in-time purchasing has a number of widely recognised implications for the logistics function. Review the key implications.

Reference no: EM131883488

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Review post transaction elements of customer service : Effective customer service contains various pre- and post-transaction elements. Review the pre- and post transaction elements of customer service.

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