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Assignment:
1. Go to the following 2 links and read the articles.
Stellar Customer Experience: A Story of Unconscious Bias Ruining Service
Guest Blog: A Hidden Service Blocker - Unconscious Bias
2. Sharea time when your unconscious bias may have affected how you dealt with some one. Use of customer service example, if possible.
3. Suggest 2 ways employers and small business owners can use to help overcome this type of bias in the workplace.
Know the level of crime an FAR violation is and how that affects the FAA's use of Miranda advisements
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The Tidewater Police Department is a small rural department that consists of 22 police officers, 4 detectives, a criminal intelligence analyst and 3 secretaries. The mayor just hired you as Chief of the department. About half of the officers have 20+..
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Which you analyze eligibility rules for the same agency or organization you found previously. o Based on pp. 110-118, what are the types of eligibility rules used by the agency? o Do you notice any possible stigmatization or off-targeted benefits?
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