Reference no: EM133171311
SITXMGT002 Establish and conduct business relationships
Assessment task 5: Case Study 2
Required documents and equipment:
• Simulated Business Environment Hotel Complex and access to all the documents defined in Appendix 1&2 at the back of this tool (Assessor must ensure all the documents are available)
• Assessment references and work from Research and negotiation in Assessment task 2 and 3
• Appendix 4 (Agreement Contract template)
• Current commercial policies, procedures and template documents use support the negotiation process:
- preparatory facts and statistics
- key performance indicators
- market information
Task 5A
- Refer to the research you conducted in Assessment 2 and the negotiations you conducted in Assessment 3
- Prepare two written contracts - one for each supplier/contractor. (Appendix 4)
- Ensure the contract includes the key elements, components and inclusions to ensure it is legally binding.
- Ensure you follow legal requirements that impact agreements in your sector, including consumer protection where applicable.
- Decide whether you need any specialist advice to help you develop the contract. If you do, seek advice as required.
- Submit the two completed contracts to your assessor.
Task 5B
Respond to all questions.
Q1: According to organisational procedures provided in the case study in Assessment 3 who would you get to approve the contracts?
Q2: What information would you seek, review and act upon to maintain a sound business relationship with both suppliers.
Q3: Describe how you would comply with agreed terms in the contracts.
Q4: What KPIs would you take into account to check whether both parties are keeping up their ends of the bargain?
Q5: In what circumstances might you need to adjust an agreement?
Q6: If you had to adjust an agreement, who would you need to consult and share information with?
Q7: Describe how you plan to maintain regular contact with the suppliers.
Attachment:- Establish and conduct business relationships.rar
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