Retaining customer after complaint

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Retaining a customer after a complaint is more likely if Retaining a customer after a complaint is more likely if the problem is blamed on the customer. the problem is ignored and continues. the problem is solved by charging the customer more money. the problem is addressed and solved.

Reference no: EM133643083

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Retaining customer after complaint : Retaining a customer after a complaint is more likely if Retaining a customer after a complaint is more likely if the problem is blamed on the customer

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