Results oriented approach in performance appraisal

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Reference no: EM132163440

1. The central purpose of the balanced scorecard, including its use in performance appraisal, is to:

a. Improve internal business processes

b. Reduce waste and inefficiency

c. Maximize the employee's learning and growth

d. Create superior customer value and satisfaction

2. Which of the following is a results oriented approach in performance appraisal?

a. Forced choice method

b. A graphic rating scale

c. A behavioral checklist

d. Productivity measures

3. In this performance appraisal interview, the manager tries to persuade an employee to change a particular behavior.

a. Tell and sell

b. Review and reprimand

c. Problem solving

d. Tell and yell

Reference no: EM132163440

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