Reference no: EM133252746

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Stated in the study Restaurant Success in Industry Report (2017), the most important technology feature for guests are online reservations is thirty-six percent (36%), free Wi-Fi is twenty-three percent (23%) and online or mobile ordering is nineteen (19%). Your restaurant will be much more efficient with restaurant reservation software, starting with your staffing. You can easily determine how much wait staff you'll need each night based on your reservation management. 10 With the right reservation software, you will be protected from overbooking and double booking since all of your mobile, desktop, and call-in reservations will be in one place. In addition, if a customer decides to cancel a reservation, your system will automatically repopulate this reservation time, allowing another customer to reserve that time instead. This can help you make sure that you're up to date on availability and aren't reserving tables for guests who won't be dining at your restaurant (Wimpset, 2017). Confirmation of booking helps in effective and efficient restaurant management, including decisions like menus, amount of food to be prepared, presentation, decoration and seating arrangements. It helps manager to make special measures if demanded by customers, like any special table or space, baby seat etc. That's how you make sure your guest is contented and happy with your restaurant's service (Khan, 2012).