Responsible for hiring staff and dealing with guests issues

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Reference no: EM133742447

Question

Relaxing Stay Hotels is a hotel chain throughout Ontario. They own multiple hotels throughout the province. Each hotel has a manager assigned to it, who is responsible for hiring staff, dealing with guests' issues, and so forth. There are some hotels that are close to each other, and it's possible for one manager to manage two hotels. There are also cleaning staff and front desk staff, who are assigned weekly work shifts. The cleaning staff and front desk staff are paid an hourly wage, while managers are salaried employees. Legally, all managers must have a yearly certification, that indicates that they know the rules and legal issues regarding their job. The company needs a system to help manage their employees and rooms.

Reference no: EM133742447

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