Reference no: EM132187098
1. Successfully deploying and implementing Enterprise Excellence is dependent upon executive and management commitment demonstrated through a formal infrastructure and implementation activities.
a. True
b. False
2. Managers are the executive group responsible for the deployment of Enterprise Excellence.
a. True
b. False
3. Deployment Champions are senior leaders in major organizational elements of the enterprise. They are individuals with significant overall operational responsibility.
a. True
b. False
4. A project sponsor is the "owner" of the process or product being developed or improved. By owner, it means the individual who has the authority and responsibility to effect changes.
a. True
b. False
5. The results of Enterprise Excellence maturity assessment will reveal strengths and weaknesses in the organization and will also reveal opportunities to enhance the ability of the enterprise to become a high-performing organization able to achieve the competitive edge.
a. True
b. False
6. The Enterprise Excellence management system is a documented system that establishes the quality management system requirements, defines Management responsibility, and specifies the policies, guidelines, and processes for resource management, product and service realization, and measurement, analysis, and improvement.
a. True
b. False
7. Process mapping is a systematic/systems approach to documenting the steps/ activities required to complete a task.
a. True
b. False
8. The process decision program chart (PDPC) organizes language data into groupings and determines the key ideas or common themes. The results can then be used for further analysis in the planning or problem-solving process.
a. True
b. False
9. The affinity diagram is a tool that assists in anticipating events and in developing counter- measures for undesired occurrences. It leads one through the identification of the tasks and paths necessary to achieve a goal and its associated sub-goals.
a. True
b. False
10. Executive and management are the only specific types of plans required to deploy the mission of an enterprise.
a. True
b. False