Responsibility to handle customer complaints

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Question: While Mandi worked frantically at her part-time job at Fashion with a Flair preparing for the regional manager's visit in a few days, her department manager told her: "Don't worry Mandi, when I first started, I made $10.00 an hour too. It gets better!" Mandi knew that her pay was the last thing that motivated her to do her work; she would prefer more freedom to be creative with the product displays and have more responsibility to handle customer complaints.

Reference no: EM133686784

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