Responsibilities of the quality management personnel

Reference no: EM132957091

BSBPMG532 Manage project quality

Assessment Task 1

Task 1 - Knowledge Questionnaire

Question 1

Explain the following quality management theories, principles, tools and techniques used in quality management and continuous improvements in organisations.
Item
Total Quality Management
ISO: 9001:2008 Standards and why an organisation may choose to adopt these standards
Quality Assurance
Quality Control
Six Sigma methodology and its relationship to quality assurance.
DMAIC cycle and its use in continuous improvement.
PDCA cycle and its use in continuous improvement.
Benchmarking as a quality management tool.
Brainstorming as a continuous improvement tool.
Cause and effect diagram.
5 Whys
Cost-benefit analysis when used for quality assurance.
Organisational Quality Management Policy
Check Sheet
Pareto Diagram
Statistical Sampling
User testing
Control Chart
Project Management Plan within the project plan.
The quality standards that would apply to an organisation that you are familiar with.

Question 2

Outline the roles and responsibilities of the following quality management personnel:
Quality management personnel
Project manager
Quality manager
Organisation's top management
Quality assurance manager
Quality control manager

Attachment:- Assessment Task 1.rar

Reference no: EM132957091

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