Responsibilities of each department in a lodging facility

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1 What are the roles and responsibilities of each department in a lodging facility as it applies to guest services? Should a lodging facilites Back of House (BOH) operations be concerned with guest service? Why or why not?

2 What impact has globalization had on the lodging industry? How can a lodging facility meet the needs of a diverse customer base?

Reference no: EM1351456

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