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Instructions to the learner:
You must provide three (3) different situations and all the questions need to be answered for each individual situation.
Task: Resolution of cultural issues and diversity
Briefly describe three (3) situations where you have interacted with people from diverse backgrounds, where there was (or potentially could have been) a conflict.
For each of your three situations answer the following questions:
1. What communication strategies were used (both verbal and non-verbal) when communicating with the person?
2. How did the conflict(or potential conflict) impact on social and cultural diversity?
3. How did you (or would you) sensitively resolve this conflict?
4. Explain who you would/ or did access for support to resolve this conflict.
Verified Expert
The report is about cultural shock and conflicts examples.Three different situations are presented.Each situation is provided with answers to about 4 questions.References are provided as well.
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