Resistant or reluctant staff members

Reference no: EM1335246

What are some strategies and techniques for handling resistant or reluctant staff members?

How do you know if you have imposed goals upon the client or the staff member or if the client or staff member has determined them for him- or herself?

Describe an open question and a closed question and identify the uses of each.

These are three separate questions and please give feedback on all three. Personal does not need any research.

Reference no: EM1335246

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