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Research the leadership culture

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Reference no: EM132880325

Amazon is the largest Internet-based retailer in the United States. One of the most important factors in Amazon's success has been its outstanding leadership.

For this assignment, research the leadership culture of Amazon to gain insights into how it shapes the customer service environment that is created within the company.

Identify Amazon's leadership principles.

Explain how the president of Amazon has provided leadership in customer service at Amazon. Provide an example.

Provide your analysis of why the leadership philosophy at Amazon is so successful and how it influences the level of customer service provided by their site.

Reference no: EM132880325

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Research the leadership culture : Research the leadership culture of Amazon to gain insights into how it shapes the customer service environment that is created within the company.
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