Research several websites and locate sample customer service

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Reference no: EM132194885

Problem-Customer Service Survey

Create a 10- to 15-question customer service feedback survey for an industry or a company of your choice. Research several websites and locate sample customer service survey questions you might use as guides in completing this assignment.

You should make up your own company (or use one you know) and pretend you are the business marketing strategist. In other words, what are the elements that make up a good survey? We know they should never be too long. We know that it is important to give the customer a good reason to respond (some type of reward). We also know the customer should feel valued and should be thanked at the opening and the close of the survey. There should be room for "other comments" and perhaps voluntary personal information. You create the simple survey for the project...You will also want to establish an assurance that you will not share, sell or trade any marketing data with other businesses out of respect for the customer's privacy.

Reference no: EM132194885

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