Research online definitions for quality.

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Summarize the general themes or summary of chapter two of the book , System theory-The Nature of the Beast.Gharajedaghi. J. (2011), third edition, Systems Thinking:

Research online definitions for quality. Once you have a good handle on the basic concepts of quality and have read several definitions of quality as it pertains to business (products and services), take a stab at how would you define quality? Next, address why any company that offers a profitable product would want to spend valuable time and money to continually examine its processes, products, services, and work environments through a Total Quality Management (TQM) program?

Reference no: EM132285542

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