Requires commitment to progressive human resource practices

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Reference no: EM132220745

1. Which of the following is the biggest potential issue the office manager faces if he elects to use open source software rather than a commercial package from a large, well-known company?

a. Because it is free, the open source software is much more likely to be less reliable and full of bugs.

b. Getting support for the open source may prove difficult and time consuming.

c. Competitors may use the same open source software, so it will be impossible to gain a strategic competitive advantage through use of cutting-edge technology.

d. The open source software may lack key features and capabilities needed to support office operations.

2. Jordan manages a local Hotel. One of the things his employees are evaluated on are their contribution to continious improvement. He notices that he has received suggetions for continous improvement from an employee multiple times because the performance in this area is evaluated on a number of suggestions only. This problem is typical of what type of control?

1. market 2. autocratic 3. decentralized 4. functional 5. bureaucratic

3. As the vice president, Baxter keeps his eyes on the day to day performance of his production line to make sure it is in line with the organization-wide goals. If the line is not producing as it should be, he takes corrective action. This is known as what kind of control?

1. strategic 2. tactical 3. managerial 4. operational 5. functional

4. Which of the following is the biggest potential issue the office manager faces if he elects to use open source software rather than a commercial package from a large, well-known company?

a. Because it is free, the open source software is much more likely to be less reliable and full of bugs.

b. Getting support for the open source may prove difficult and time consuming.

c. Competitors may use the same open source software, so it will be impossible to gain a strategic competitive advantage through use of cutting-edge technology.

d. The open source software may lack key features and capabilities needed to support office operations.

5. Which type of balanced scorecard perspective requires a commitment to progressive human resource practices and technology?

1. financial perspective 2. internal business perspective 3. innovation and learning perspective 4. operational perspective 5. customer perspective

Reference no: EM132220745

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