Requirements of client service and internal administration

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Reference no: EM1334280

Operational Business Questions

1. I need assistance/information for the following questions.

2. On a macro basis, create the framework for business development initiatives for searching, identifying, and implementing growth opportunities. Orchestrating the resources of the organization to maximize support to the new business function.

3. Overseeing continuous improvement in systems, operational procedures, service standards and compliance.

4. Driving people development and excellence (please give an example).

5. Monitoring and control of operational and administrative expenses.

6. Overseeing of Human Resources (including performance reviews), salary administration, and benefit administration. Assuring that the firm is viewed as a "good corporate citizen" within the reality of the growth and profitability goals of the organization.

7. Overseeing facilities, equipment, and frontline administrative staff.

8. Developing mid-level supervisors / managers of individual units.

9. Providing "vision" that goes beyond the day to day tactical requirements of client service and internal administration.

10. Multi-media creation of communication to both clients and internal staff that promotes the image and the mission of the organization.

Reference no: EM1334280

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