Reference no: EM132455781

Please answer the following questions:

1. Which of the following statements represents a symptom of low-performance cultures?

a) There is strong competition among workgroups for resources and information.

b) Employees can clearly recite the organization's vision and mission statements.

c) Employees know the strategy and use the strategy when they are faced with difficult decisions.

d) Leaders shift the strategy based on feedback from followers, clients, and stakeholders.

2. Sara is able to move comfortably between cultures, shifting her own behavior to fit the local norms and expectations. Which of the following best describes Sara?

a) The cognitive component of cultural intelligence

b) The cognitive component of cultural sensitivity

c) The physical component of emotional intelligence

d) The physical component of cultural intelligence

3. Marie consistently gets annoyed when her employees discuss the need for work-life balance, and she does not see a need to invest in organizational culture initiatives. Which of the cultural dimensions best explains Marie's perspective?

a) High femininity

b) High individualism

c) Short-term time orientation

d) High masculinity

4. When Jamie confronts others, she tends to unintentionally smile. This smile often causes others to misinterpret her message. Which source of miscommunication is this an example of?

a) Channel

b) Nonverbal cues

c) Decoding

d) Selective perception

5. Jennifer hails from a military background and values efficiency, routine, and hierarchy based on rank. Jennifer would likely function best in which of the following cultures?

a) Adaptive

b) Bureaucratic

c) Clan

d) Achievement

6. Recina needs to lay off an entire team of individuals within her organization. Recina should use which of the following channels of communication?

a) Use face-to-face communication if possible.

b) Send an email to each individual.

c) Tell one person, and then wait for people to quit because they've heard the rumor about a layoff.

d) Post the announcement to social media and news outlet first.

7. Jeff recognizes that his predecessor caused mistrust and miscommunication among employees. As a result, he wants to invest significant time and money into training employees to communicate in a way to reverse the feelings of mistrust and miscommunication. Which of the following communication models should Jeff emphasize in employee training?

a) Organization as dialogues

b) Transactional process

c) Strategic control

d) Balance of creativity and consultant

8. Because accounting and finance organizations are operating with a mature market, these organization typically have which type of culture?

a) Clan

b) Adaptive

c) Bureaucratic

d) Achievement

9. Xi is motivated by individual incentives and typically does not consider his extended family when making decision about his career. Xi likely hails from which of the following cultural descriptions?

a) High individualism

b) High collectivism

c) High uncertainty avoidance

d) High masculinity

10. Dr. Davis is not sure why his employees are resisting his plan to implement an information technology system for processing records. He begins meeting with them one-on-one to understand their concerns and decide whether he should move forward with his plan. Dr. Davis is focusing on which stage of the persuasion process?

a) Building goals from a common frame

b) Establishing credibility

c) Presenting a compelling position

d) Connecting emotionally