Reference no: EM13757122
Question 1
Most brainstorming software packages use:
questions to prompt a user.
icons and multimedia.
genetic algorithms.
neural computing.
All of these.
Question 2
The Internet is the only way to deliver distance learning today.
True
False
Question 3
Thus far, distance learning has had very little impact on education.
True
False
Question 4
In electronic brainstorming the participants can:
simultaneously generate ideas and comments.
anonymously generate ideas and comments.
identify and consolidate key issues.
simultaneously and anonymously generate ideas and comments.
All of these.
Question 5
The standard GSS process ends with idea generation.
True
False
Question 6
Creativity can be stimulated by environmental factors.
True
False
Question 7
Distance learning can be utilized 24/7.
True
False
Question 8
Distance learning supports discussion style courses.
True
False
Question 9
The most common way to deploy a GSS today is through the use of a decision room.
True
False
Question 10
The acronym CSCW stands for computer-supported communication in work.
True
False
Question 11
Which of the following provides real time collaboration?
Internet
Groove
Lotus Notes
Microsoft Netmeeting
All of these.
Question 12
Which of the following is associated with groupwork?
Internet
Groove
Lotus Notes
Microsoft Netmeeting
All of these.
Question 13
Creativity can be improved:
when individuals learn special methods.
when individuals act in groups.
by using specialized software.
All of these.
None of these.
Question 14
Organizations use online training to reduce training costs.
True
False
Question 15
Groupware are computerized tools designed to provide group support.
True
False
Question 16
Groupthink may lead to confrontation pressure.
True
False
Question 17
Which of the following is a soft information category?
Opinion
Assessments
Predictions
Rumors
All of these.
Question 18
PLM systems have a unique set of issues, completely different from other enterprise information systems.
True
False
Question 19
Critical success factors must be considered in attaining an organizational goal.
True
False
Question 20
ERP is designed to control all major business processes with a single software architecture.
True
False
Question 21
CRM systems are batch applications designed to operate at low peak times.
True
False
Question 22
One of the major issues in supply chain management is demand forecast.
True
False
Question 23
Real-time systems that alert managers to potential opportunities or problems are called EOM systems.
True
False
Question 24
The terms executive information systems and executive support systems are used interchangeably.
True
False
Question 25
Exception reporting focuses on deviations from predefined standards.
True
False
Question 26
Enterprise information systems and executive information systems are essentially the same thing.
True
False
Question 27
MRP systems are designed to meet the data mining needs of an organization.
True
False
Question 28
CRM:
is an interactive process.
seeks to provide the right product to the right customer.
puts a major focus on the selling side.
enables accurate target marketing.
All of these.
Question 29
The concept of drill-down refers to:
search for a specific item, going top-down.
exercises dictated from top management.
a quality control check in EIS.
a management by exception approach.
quick accessibility to various levels of detail.
Question 30
BAM stands for:
business process modeling.
business activity modeling.
business activity monitoring.
business activation modeling.
None of these.
Question 31
Supply chain management begins with raw material and ends with finished goods to the end customers.
True
False
Question 32
Enterprise information systems are designed to support top management and middle management.
True
False
Question 33
Explicit knowledge is also referred to as:
sticky knowledge.
leaky knowledge.
trendy knowledge.
electronic knowledge.
All of these.
Question 34
Explicit knowledge is:
easy to explain.
easy to apply.
easy to document.
easy to explain, document and apply.
None of these.
Question 35
Organizational learning skills include:
an awareness of personal biases.
openness to new perspectives.
a sense of humility.
exposure to unfiltered data.
All of these.
Question 36
Explicit knowledge is hard to document.
True
False
Question 37
Intellectual capital is a synonym for knowledge.
True
False
Question 38
A knowledge repository is a collection of internal and external knowledge.
True
False
Question 39
Tacit knowledge is hard to document.
True
False
Question 40
Determining the value of an organization's intellectual assets is relatively easy.
True
False
Question 41
Which of the following is true about knowledge management?
Successful managers have always been performing knowledge management.
You need large investments in technology to make it work.
The benefits are always clear at the start of the effort.
The benefits are easy to calculate.
All of these.
Question 42
Tacit knowledge is:
easy to explain.
easy to apply.
easy to document.
easy to explain, document and apply.
None of these.
Question 43
A community of practice is a group of people in an organization that share a common professional interest.
True
False
Question 44
Organizational culture can impact profitability.
True
False
Question 45
A learning organization refers to an organizations capability to learn from external sources.
True
False
Question 46
Tacit knowledge is also referred to as:
sticky knowledge.
leaky knowledge.
trendy knowledge.
electronic knowledge.
All of these.
Question 47
Knowledge management can be performed using document management.
True
False
Question 48
Explicit knowledge deals with objective, rational, and technical knowledge.
True
False
Question 49
Learning can be passive, active, or intermediate.
True
False
Question 50
Tacit knowledge has been called leaky knowledge.
True
False
Question 1
The personality of a knowledge engineer can have a direct influence on experts who are contributing to a knowledge base.
True
False
Question 2
The rule, "If the interest rates increase, then bond prices decrease" represents:
deep knowledge.
shallow knowledge.
metarules.
semantic knowledge.
None of these.
Question 3
Difficulties in knowledge acquisition include:
mismatch between knowledge representation and knowledge expression.
knowledge mismatch between the user and the expert.
human's inability to express knowledge possessed.
mismatch between knowledge representation and knowledge expression and human's inability to express knowledge possessed.
All of these.
Question 4
Validation of the knowledge base is the exclusive responsibility of the knowledge engineer.
True
False
Question 5
All knowledge can be represented by rules.
True
False
Question 6
The rule induction method requires manual efforts in the preparation of:
the rules.
the set of attributes.
the knowledge base.
the inference engine.
All of these.
Question 7
The Web has yet to make an impact on expert systems.
True
False
Question 8
Knowledge engineering typically involves acquiring knowledge from experts.
True
False
Question 9
There is a relationship between Mid-East oil production and the price of gasoline is an example of declarative knowledge.
True
False
Question 10
If final average > 93 then your grade is an A; is an example of a declarative rule.
True
False
Question 11
Knowledge engineering is the process of fixing knowledge management systems.
True
False
Question 12
Forward chaining is:
goal driven.
data driven.
procedure driven.
bi-directional.
All of these.
Question 13
Semantic networks are useful because they focus on the differences between concepts.
True
False
Question 14
Deduction is the process of reasoning from the specific to the general.
True
False
Question 15
Inheritance means:
the ability of an object to inherit characteristics of an object higher in its hierarchy.
the relationships of the links to the nodes.
the relationship of the immediate sub-goals to goals.
the ability to link to inherited characteristics from a related node.
the ability of a node to communicate characteristics from a related node.
Question 16
Which of the following is a manual method for soliciting knowledge from a knowledge expert?
Case analysis
Brainstorming
Multidimensional scaling
Johnson's hierarchical clustering
All of these.
Question 17
A chromosome in a genetic algorithm refers to:
crossover.
summation.
mutation.
a candidate solution.
a generation.
Question 18
Case-based reasoning is based on experience with similar situations.
True
False
Question 19
The most widely used supervised learning algorithm in neural computing is forward neural propagation.
True
False
Question 20
Case-based reasoning is appropriate when the problem domain is already precedent based.
True
False
Question 21
Case-based reasoning relies on indexing new events for subsequent usage.
True
False
Question 22
Machine learning and knowledge acquisition are essentially the same thing.
True
False
Question 23
Back propagation is a method of the:
summation function.
transformation function.
training parameters.
training algorithms.
None of these.
Question 24
Axons provide inputs to neurons, dendrites send output signals.
True
False
Question 25
Modification rules determine the scope of change when using an historical case to evaluate a new problem.
True
False
Question 26
Fuzzy logic is designed primarily to handle structured problems that are repetitive in nature.
True
False
Question 27
The difference between the desired outputs and the actual ones determines the value of:
the threshold.
the transformation function.
the summation function.
the weights.
All of these.
Question 28
Learning rate and momentum are adjusted when training a back propagation neural network.
True
False
Question 29
The ability to recall complete situations from partial information is called:
spatial memory.
neural averaging.
associative memory.
relational memory.
None of these.
Question 30
Some neural network learning methods involve computing errors between known outputs and computed outputs and propagating the corrections forward through the network.
True
False
Question 31
A neuron is:
a part of an electron.
the smallest component of the computer.
a brain cell that possess information.
a portion of the computer's memory.
None of these.
Question 32
The primary knowledge element in case-based reasoning is the rule base.
True
False
Question 33
In supervised learning:
only input stimuli are fed into the network.
both the inputs and the desired outputs are known.
the desired output and the algorithms are known.
the network is controlled by the user.
None of these.
Question 34
Machines learn in a manner similar to people.
True
False
Question 35
An expert is:
a person who is paid a lot of money.
a person who can correctly recognize problems and solve them quickly.
a person who knows something about everything.
a person who has been promoted to senior management in an organization.
None of these.
Question 36
A distinguishing feature of an expert system is that it involves knowledge processing.
True
False
Question 37
Symbolic processing refers to:
non-numerical processing.
use of mathematical symbols in the analysis.
heuristic processing.
manipulation of numerical symbols.
None of these.
Question 38
Artificial intelligence methods typically use algorithms to determine solutions to problems.
True
False
Question 39
The police are looking for a suspected criminal in a large city. The method they should use in the search is:
random search.
heuristics.
systematically search street by street.
use an algorithm to locate the suspect.
None of these.
Question 40
Intuitive rules of thumb are referred to as algorthistics.
True
False
Question 41
The inference engine performs the reasoning in an expert system.
True
False
Question 42
The knowledge base of an expert system is the same as a knowledge repository in a knowledge management system.
True
False
Question 43
Expert systems are called expert because they perform at an expert level of performance.
True
False
Question 44
Which of the following is true of expert systems?
Explanation is part of most expert systems.
Expert systems may make a mistake.
Effectiveness is a major goal.
Changes in the rules are easy to make.
All of these.
Question 45
Genetic algorithms and intelligent agents are essentially the same thing.
True
False
Question 46
One generic category of expert systems is interpretation systems.
True
False
Question 47
Neural networks use iconic models to simulate human brain functions.
True
False
Question 48
Robotics is AI combined with sensory systems.
True
False
Question 49
Voice recognition requires the use of artificial intelligence.
True
False
Question 50
Intuitive rules of thumb are:
knowledge rules.
heuristics.
information rules.
relevant rules.
All of these.