Report on service encounter at a business organization

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Reference no: EM13826665

epare a service encounter report with at least 1500 words.

Additional Requirement

The question lies from Marketing and it define a report about service encounter. A service encounter at a restaurant is the focus of this report. The various aspects of gaps with regards to expectations and actual delivery have been highlighted in this report. The report focuses mainly on the negatives in service.

Word limit 1800

Reference no: EM13826665

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