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Rephrase our communication to be positive

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Reference no: EM132320353

Think about how we can rephrase our communication to be positive.

List alternative positive phrases for each of the phrases below: 

  • You don't understand.
  • You'll have to . . .
  • You don't see my point.
  • Hold on (or hang on) a second.
  • I (we, you) can't . . .
  • Our policy says (or prohibits) . . .
  • You'll have to . . .
  • That's not my job (or responsibility).
  • You're not being reasonable.
  • You must . . .
  • You should . . .
  • What you need to do is . . .
  • Why don't you . . .?
  • You're wrong (or mistaken).

Reference no: EM132320353

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