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Rely on objective information, such as numbers

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Question: If a vendor begins to argue from an emotional perspective during negotiations, what is usually the best way for a buyer to respond? Multiple choice question. Pressure the vendor into making agreements while in a vulnerable, emotional state of mind. Emphasize the personal friendship between the vendor and the buyer. Reschedule the appointment for another day, to give the vendor a chance to calm down. Rely on objective information, such as numbers and each company's official policies.

Reference no: EM133613415

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