Reference no: EM132220707
1. At Beta Corp., the decision-making process is both tedious and long-winded. This is primarily because the CEO, Earl Baker, takes great pains to ensure that his decisions are in agreement with all of senior management. In this case, Earl Baker’s decision-making style is that of a _____.
a. free spirit
b. group commander
c. consensus builder
d. deep thinker
2. _____ is the first step of the systematic decision-making process.
a. Brainstorming
b. Establishing decision criteria
c. Gathering facts and information
d. Defining the problem
3. While experimentation may be valid from a motivational standpoint, it can be a slow and relatively expensive method of reaching a decision.
True
False
4. Once the best alternative has been selected, the decision making process has concluded.
True
False
5. When utilitizing decision criteria to deal with problems, there must be a sense of priority.
True
False
6. The nominal group technique allows individuals to brainstorm solutions before working collectively in a group.
True
False
7. The _____ approach has the problem solver not only identify the various factors that have caused the problem but also consider the potential interrelatedness of the causes of the problem.
a. nominal group technique
b. problem statement
c. fishbone technique
d. brainstorming
8. Resistance to change in the workplace is very uncommon because employees pride themselves upon being up to date.
True
False
9. Standards or measures for evaluating alternatives are referred to as:
a. choice tests.
b. entropies.
c. problem solving formulas.
d. decision criteria.
10. Tom, a supervisor, is concerned because one of his workers is consistently missing deadlines.To address the problem, Tom gathers the employee’s status updates for the last six months and highlights projects with missed deadlines. Which stage of the decision-making process does this act best fit?
a. Analyzing the problem
b. Establishing decision criteria
c. Developing alternatives
d. Defining the problem